Privacy Policy for US Health and Wellness

At US Health and Wellness ("we," "us," "our"), your privacy and the security of your health information are of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal and health-related information when you use our website, mobile applications, or purchase prescription products online. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully. If you do not agree with the terms outlined herein, please do not use our services.

1. Information We Collect

We collect various types of personal and health information to provide and improve our services. The categories of information we collect include:a. Personal Identification InformationNameContact information (email address, phone number, shipping address)Date of birth (required to verify age for prescription products)Payment information (credit card details, billing address)b. Health Information (Protected Health Information or PHI)In compliance with the Health Insurance Portability and Accountability Act (HIPAA), we collect and protect your health information to process prescriptions and provide you with medical services. This includes:Prescription details (prescribed medication, dosage, prescribing doctor)Medical history and any other health-related data provided by you or your healthcare providerPharmacy or medication preferencesInsurance information (if applicable)c. Usage DataIP addressBrowser type and versionPages visited on our websiteTime and date of visitsLocation data (if enabled)d. Communication DataAny messages or feedback you provide to us through customer service, surveys, or email correspondence.

2. How We Use Your Information

We use the personal information we collect for the following purposes: To process and fulfill orders: Including verifying prescriptions, processing payments, and delivering products to your address. To communicate with you: Providing order updates, responding to inquiries, and offering customer support. To verify prescriptions: Ensuring that prescriptions meet legal and medical requirements before fulfillment. To maintain the security of our services: Protecting your account and personal data from unauthorized access. To improve our services: Analyzing usage data to enhance website functionality and the customer experience. To comply with legal requirements: Following all laws and regulations related to the sale and distribution of prescription products, including HIPAA and other healthcare regulations. To send promotional or informational communications: If you opt-in to receiving such communications.

3. How We Protect Your InformationWe are committed to ensuring the security of your personal and health information. We implement industry-standard security measures, including: HIPAA Compliance: We adhere to the privacy and security rules of the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your health information. This includes the use of encrypted communications and secure storage of health-related data.Encryption: Sensitive data, such as payment and health information, is encrypted using secure socket layer (SSL) technology during transmission.Access Controls: Access to your personal and health information is restricted to authorized personnel only.Regular Audits: We conduct regular audits to ensure our data protection practices meet or exceed industry standards.However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. How We Share Your Information

We will not share or sell your personal or health information to third parties for marketing purposes. However, we may share your information with the following parties:Healthcare Providers and Pharmacies: To verify and fulfill prescriptions and provide necessary medical consultation or recommendations, in compliance with HIPAA.Payment Processors: To process transactions securely.Third-Party Service Providers: Who help us run our business (e.g., shipping, customer support, IT services) but are contractually obligated to protect your information and comply with HIPAA.Regulatory Authorities: To comply with applicable laws, regulations, or legal processes, including reporting requirements related to the sale of prescription drugs. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal and health information:Access: You can request a copy of the personal and health data we hold about you.Correction: You can request to update or correct inaccurate information.Deletion: You can request to delete your personal data, subject to certain legal exceptions.Opt-Out: You can opt-out of receiving promotional emails or notifications by following the unsubscribe instructions provided in each communication.Withdraw Consent: If you have given us consent to process certain data, you can withdraw that consent at any time by contacting us directly. To exercise your rights, please contact us at [contact email or phone number].

6. HIPAA Compliance and Your Health Information

As part of our commitment to HIPAA compliance, we take the privacy and security of your health information seriously. We are required by law to protect your Protected Health Information (PHI) and to notify you of any breaches of such information.Your PHI may be used and disclosed for the following purposes:Treatment: We may use and share your PHI to provide, coordinate, or manage healthcare services, including prescriptions and pharmacy services.Payment: We may use your PHI to process payments and bill your insurance company or third-party payer. Healthcare Operations: We may use your PHI for our business operations, including data analysis, customer service, and quality assurance activities.We are required to obtain your written consent before using or disclosing your PHI for purposes other than treatment, payment, and healthcare operations, unless otherwise permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and provide a personalized experience. You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.For more information on how we use cookies, please refer to our Cookie Policy [link to Cookie Policy].

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete such information as quickly as possible.

9. International Data Transfers

If you are accessing our services from outside the United States or the country in which you reside, please be aware that your personal data may be transferred to, stored, and processed in a different jurisdiction where data protection laws may be different from those in your country. By using our services, you consent to the transfer of your personal information to the United States or any other jurisdiction as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, how we handle your personal or health information, or our HIPAA compliance practices, please contact us at:

US Health and Wellness

Email: [email protected]

Phone: (888) 541-1454

Address: 5080 N. 40th Street Suite 339, Phoenix AZ 85018

1. Acceptance of Terms

By accessing or using our website, services, and any related products or materials, you agree to these Terms and Conditions, as well as our Privacy Policy, which is incorporated by reference. If you do not agree to these terms, you must refrain from using our services.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are 18 years of age or older. If you are under 18, you are not permitted to use our website or purchase prescription products.

3. Prescription Products

a. Prescription Verification:To purchase prescription products, you must provide a valid prescription from a licensed healthcare provider. We reserve the right to refuse any order or prescription that does not meet legal, regulatory, or medical requirements. Prescription verification is part of our commitment to complying with applicable laws and protecting your health.

b. Health Information: You may be required to provide certain health-related information (Protected Health Information, or PHI) to facilitate prescription fulfillment. By using our services, you agree that you will provide accurate and truthful information to ensure proper medication dispensing and healthcare service delivery.

c. HIPAA Compliance: We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal and health information. All health-related information, including your prescription details, will be handled according to our Privacy Policy and applicable laws.

4. User Responsibilities

You agree to: Provide accurate, current, and complete information when creating an account, placing orders, or interacting with us. Maintain the confidentiality of your account information, including your username and password. Notify us immediately of any unauthorized use of your account or any security breaches. Not use our services for any unlawful or prohibited purpose, including the illegal purchase or distribution of prescription products. Not interfere with or disrupt the website or services, including any servers or networks connected to our site.

5. Intellectual Property

All content, features, and functionality on the website, including but not limited to text, graphics, logos, images, video, and software, are the property of US Health and Wellness or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without express written permission.6. Orders and Paymentsa. Order AcceptanceAll orders are subject to acceptance by us. We reserve the right to refuse any order for any reason, including but not limited to issues with prescription verification, payment processing, or product availability.b. PaymentYou agree to pay for any products and services purchased through our website. All payments will be processed securely through our third-party payment processors. You are responsible for providing accurate payment information and ensuring that sufficient funds are available to complete the transaction.c. PricingPrices for prescription products and other services are subject to change without notice. We make every effort to ensure that our pricing information is accurate, but we do not guarantee the absence of errors. In case of any pricing discrepancy, we will notify you before processing your order.

7. Shipping and Delivery

a. Shipping: We offer shipping services to deliver products to the address provided during the checkout process. Delivery times and costs may vary depending on your location and the shipping method selected. You agree to provide accurate and complete shipping information to avoid delays.

b. Risk of Loss: The risk of loss or damage to products purchased from us passes to you upon delivery. If your order is lost or damaged during shipping, please contact us for assistance.

8. Privacy and Security

a. Privacy Policy: Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal and health information. By using our services, you agree to the terms of the Privacy Policy.

b. Security: We use industry-standard security measures, including encryption and secure storage, to protect your personal and payment information. However, you acknowledge that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited activity, including:Impersonating another person or entity. Using our services to engage in fraudulent or illegal activities.Posting harmful, obscene, or offensive content. Attempting to bypass any security measures or accessing restricted areas of our website.Violating any applicable laws or regulations.

10. Limitation of Liability

To the maximum extent permitted by law, US Health and Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website, services, or products. Our total liability, regardless of the cause, shall be limited to the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless US Health and Wellness, its affiliates, employees, agents, and contractors from any claim, liability, loss, damage, or expense (including attorney fees) arising out of your use of our website, your violation of these Terms and Conditions, or your violation of any third-party rights.

12. Termination of Use

We reserve the right to suspend or terminate your access to our website and services, without notice, if we believe you have violated these Terms and Conditions or if we need to comply with legal obligations. Upon termination, you must cease all use of our services and website.

13. Modifications to Terms

We may update or modify these Terms and Conditions at any time, without prior notice. The updated terms will be posted on this page, and the "Effective Date" at the top of the page will be revised. We encourage you to review these terms periodically to stay informed of any changes. Your continued use of our services after the changes are posted constitutes your acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts.

15. Dispute Resolution

Any disputes between you and US Health and Wellness arising from or related to these Terms and Conditions or the use of our services shall be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). You agree to waive any right to a jury trial or participation in a class action lawsuit.

16. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us

Partell Pharmacy

5835 South Eastern Ave, Ste 101,

Las Vegas, NV 89119

Tel: 702-791-3800 | Fax: 702-791-3630